All over the world, diplomacy is under threat. Diplomats used to handle sensitive international negotiations, but increasingly, incendiary Tweets and bombastic public statements are posing a threat to foreign relations.
In their new book, "The Art of Diplomacy," the former US ambassador to Canada, Bruce Heyman, and his partner, Vicki Heyman, spell out why diplomacy and diplomats matter, especially in today’s turbulent times.
The Heyman’s arrived in Canada intent on representing American interests, but they quickly learned that to do so meant representing the shared interests of all citizens—no matter what side of the 49th parallel they happened to live on.