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Credit reporting bureaus again top consumer financial grievance last year

A third of the complaints filed with the Consumer Financial Protection Bureau by Massachusetts residents were about problems with the credit reporting companies.

Federal agency received record number of complaints in 2021

A record number of people filed complaints in 2021 with the federal Consumer Financial Protection Bureau with credit reporting and debt collection topping the list of grievances in Massachusetts.

Of the more than 8,300 complaints filed with the federal agency by Massachusetts residents last year a third were about the credit reporting services.

WAMC’s Pioneer Valley Bureau Chief Paul Tuthill spoke with Deirdre Cummings, Consumer Program Director for MassPIRG.

The record-setting tenure of Springfield Mayor Domenic Sarno. The 2011 tornado and its recovery that remade the largest city in Western Massachusetts. The fallout from the deadly COVID outbreak at the Holyoke Soldiers Home. Those are just a few of the thousands and thousands of stories WAMC’s Pioneer Valley Bureau Chief Paul Tuthill has covered for WAMC in his nearly 17 years with the station.