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Passengers can hail the popular three-wheeled vehicles using an Uber app. Fares are set by the state.

An unsigned agreement is leaving some travelers to Albany in the lurch. Albany Mayor Kathy Sheehan numbered among thousands of upstate residents hailing…

"Respect is a two-way street, and so is accountability," a company official announced. Riders will get advice on how to improve their ratings before being deactivated, including being polite.

The transport authority said Uber's approach and conduct "demonstrate a lack of corporate responsibility in relation to a number of issues that have public safety and security implications."

Ride-hailing companies Uber and Lyft have agreed to perform comprehensive background checks on all of their Massachusetts drivers starting in January.Gov.…

Users say the driver-passenger relationship is different: Lyft is "your friend with a car"; Uber is "everyone's private driver." Still, competition is so great that Uber wooed rival drivers covertly.

In 2014, Uber became one of the most valuable privately held companies on Earth. It expanded to more than 200 cities, but criticism and legal battles have ballooned in parallel with its revenues.

After we introduced a name for that annoying email practice of strategically cc-ing a manager to gain an upper hand, you responded with an avalanche of email. Here's a sample of your thoughts.

A suburban Denver woman paid $106 for a 20-mile Uber ride to an Elton John concert. But when she had to get back, she discovered Uber wanted $443.

The ride-hailing company is seeing signs of recovery as cities, states and countries lift lockdown restrictions, but the pandemic has taken a steep toll.