Navigating the American healthcare system can be a challenge.
Every year, insurance companies reject millions of claims by patients seeking many types of treatment — everything from MRIs and surgeries to medications. And appealing those denials can be challenging.
A study by the Kaiser Family Foundation found that patients under the Affordable Care Act only appeal about 0.1 percent of claims that are rejected.
A new investigation by ProPublica and Capitol Forum looks into the world of health insurance denials, and what that appeal process looks like.
Has a health insurance company denied covering your treatment, or the treatment of someone you know? Share your story with ProPublica.
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