By Charlie Deitz
http://stream.publicbroadcasting.net/production/mp3/wamc/local-wamc-941709.mp3
Western Massachusetts – After fielding hundreds of complaints about faulty land-line telephone service in Western Massachusetts, the Attorney General's office stepped in to investigate. WAMC's Berkshire Bureau Chief Charlie Deitz reports the Attorney General and Verizon have come to a settlement to fix the ongoing problems