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NY AG Sues Internet Provider Over Speed Claims

wikipedia.org

New York's attorney general has filed a lawsuit against Charter Communications alleging that the cable and internet provider failed to deliver on promised internet speeds and reliability.

Charter's subsidiary, Spectrum, was previously known as Time Warner Cable.

The lawsuit claims the company failed to address network problems that led to speeds as much as 80 percent slower than promised. It seeks compensation for customers.

Eric Schneiderman, a Democrat, detailed the lawsuit at a news conference Wednesday in New York City.  Last year, his office asked Stamford, Connecticut-based Charter to fix the problems following its acquisition of Time Warner Cable.

In a statement, Charter says it is "disappointed" that Schneiderman is suing the company over promises made by Time Warner before the acquisition. It says it's making "substantial" investments to upgrade the system.

Copyright 2017 The Associated Press.

Dave Lucas is WAMC’s Capital Region Bureau Chief. Born and raised in Albany, he’s been involved in nearly every aspect of local radio since 1981. Before joining WAMC, Dave was a reporter and anchor at WGY in Schenectady. Prior to that he hosted talk shows on WYJB and WROW, including the 1999 series of overnight radio broadcasts tracking the JonBenet Ramsey murder case with a cast of callers and characters from all over the world via the internet. In 2012, Dave received a Communicator Award of Distinction for his WAMC news story "Fail: The NYS Flood Panel," which explores whether the damage from Hurricane Irene and Tropical Storm Lee could have been prevented or at least curbed. Dave began his radio career as a “morning personality” at WABY in Albany.
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