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Massachusetts RMV To Stay With Appointment System Begun During Pandemic

Waiting room at a Massachusetts RMV

      Some things have been changed forever by the pandemic and that apparently includes how the Massachusetts Registry of Motor Vehicles serves its customers in-person.

     Statewide restrictions on businesses have ended, but the RMV is planning to keep many of the policies and protocols the agency put in place during the pandemic.

    This includes using an online appointment system at RMV service centers.

    WAMC’s Pioneer Valley Bureau Chief Paul Tuthill spoke with the acting Registrar Colleen Ogilvie.

The record-setting tenure of Springfield Mayor Domenic Sarno. The 2011 tornado and its recovery that remade the largest city in Western Massachusetts. The fallout from the deadly COVID outbreak at the Holyoke Soldiers Home. Those are just a few of the thousands and thousands of stories WAMC’s Pioneer Valley Bureau Chief Paul Tuthill has covered for WAMC in his nearly 17 years with the station.
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