If you saw a toothpick on the floor, what would you do?
This seemingly innocuous question was posed to Subir Chowdhury by one of his longtime clients, and ultimately lead him to a profound realization: good enough is not enough. The best processes in the world won't work without developing the kind of mindset — a caring mindset — that is needed to achieve real and sustainable change in both organizations and individuals.
A guide to living a successful life and career, Chowdhury's new book is The Difference.