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Survey Finds Patient-Doctor Communication At All Time High

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       Massachusetts Health Quality Partners today reported the results of its latest statewide patient experience survey.

       Since 2005, the non-profit coalition of doctors, patients, and healthplans has used the input from about 65,000 state residents to rate primary care physician practices on such things as overall care, communication skills, and the availability of appointments.  

      WAMC’s Pioneer Valley Bureau Chief Paul Tuthill spoke with the organization’s president and CEO, Barbra Rabson.

The record-setting tenure of Springfield Mayor Domenic Sarno. The 2011 tornado and its recovery that remade the largest city in Western Massachusetts. The fallout from the deadly COVID outbreak at the Holyoke Soldiers Home. Those are just a few of the thousands and thousands of stories WAMC’s Pioneer Valley Bureau Chief Paul Tuthill has covered for WAMC in his nearly 17 years with the station.
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