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Verizon Closing Call Centers In 5 States

Verizon is closing call centers in five states, including its home state of New York, drawing the ire of the governor's office.

The company says a consolidation of its call centers will impact about 3,200 workers near Rochester and New York City; Bangor, Maine; Lincoln, Nebraska; Wallingford and Meriden, Connecticut, and Rancho Cordova, California.

Some 850 jobs will be lost at the two New York locations, including 600 in Henrietta, outside Rochester. In California, 700 jobs are being cut and another 300 are being relocated.

A spokeswoman for Verizon Communications Inc. said Thursday that all the workers are being offered jobs at other company sites.

A spokesman for the administration of New York Gov. Andrew Cuomo called the job losses "an egregious example of corporate abuse."

© 2016 AP

Dave Lucas is WAMC’s Capital Region Bureau Chief. Born and raised in Albany, he’s been involved in nearly every aspect of local radio since 1981. Before joining WAMC, Dave was a reporter and anchor at WGY in Schenectady. Prior to that he hosted talk shows on WYJB and WROW, including the 1999 series of overnight radio broadcasts tracking the JonBenet Ramsey murder case with a cast of callers and characters from all over the world via the internet. In 2012, Dave received a Communicator Award of Distinction for his WAMC news story "Fail: The NYS Flood Panel," which explores whether the damage from Hurricane Irene and Tropical Storm Lee could have been prevented or at least curbed. Dave began his radio career as a “morning personality” at WABY in Albany.
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